1. Commitment to Privacy
Songatech values your privacy. We are committed to protecting your personal and business information in full compliance with the Protection of Personal Information Act (POPIA) of South Africa.
2. Information We Collect
We only collect info that you choose to give us when you interact with our website, request a quote, or open a trade account. This includes:
- Your name and contact details (email address, telephone number)
- Your company name, physical address, and VAT registration number
- Information regarding your specific plant equipment, screen deck drawings, or product preferences
3. How We Use Your Information
We use the collected data strictly for professional business purposes, including:
- Processing your requests for quotations and managing your orders
- Arranging delivery logistics to your site or mining heading
- Sending technical product updates or stock availability notices
- Improving our website performance and user experience
4. Information Security and Sharing
- Your data is securely stored and protected against unauthorized access.
- We do not sell, rent, or trade your information to third parties. We only share necessary delivery details with trusted logistics partners to transport your orders.
- We retain your information only as long as required by law or for continuous business relations.
5. Your Rights
In terms of POPIA, you have the right to request access to the personal information we hold about you, request corrections to incorrect data, or ask us to delete your records from our active marketing lists at any time.
6. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your business data, please contact us at admin@songatech.co.za.
